You don’t hire a roofer every day — but when the time comes, the stakes are high. One wrong hire and you’re not just out a few bucks. You’re risking leaks, legal headaches, and warranty drama that could haunt you for years.
Salem’s full of roofing companies. Some great. Some… less so. How do you tell the difference?
These seven questions will save you.
1. Are You Licensed, Bonded, and Insured?
Start here. If they can’t prove they’re licensed with the Oregon Construction Contractors Board — walk. Ask for:
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CCB license number
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Proof of general liability insurance
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Workers’ comp coverage (if they use a crew)
You’re hiring someone to work on your roof, not gamble with your home.
2. Can I See Projects You’ve Done in Salem?
Don’t settle for stock photos. Ask for recent local jobs. Even better — ask if you can drive by and see their work.
Why it matters:
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Local experience means they know Salem’s climate and roofing quirks.
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You’ll get a feel for the craftsmanship, not just the sales pitch.
3. What Kind of Warranty Do You Offer?
Not all warranties are created equal. You need two:
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One from the manufacturer (shingles, flashing, underlayment)
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One from the installer (their labor)
Make them explain both. And yes — get it in writing.
4. Will You Be Doing the Work?
This is the question most people forget — and it matters.
Plenty of companies send a polished estimator… then subcontract your entire job. If that’s the case, ask:
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Who manages the crew?
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Are the subs licensed and insured?
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Who do I call if there’s a problem?
You deserve to know who’s climbing on your roof.
5. What Happens if Something Goes Wrong?
This is where tone tells you everything. A solid pro won’t dodge the question. They’ll explain how they:
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Deal with weather delays
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Handle material mix-ups
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Take responsibility if there’s damage
Red flag: vague answers and “that won’t happen.”
6. Can You Send Me a Full Written Quote?
If they won’t — run.
Your quote should include:
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Materials (brands, colors, specs)
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Labor breakdown
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Start and finish dates
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Payment terms
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Cleanup agreement
Clear details now mean fewer surprises later.
7. What’s Included in the Cleanup?
Roofing is messy. Nails, shingles, tar paper — it adds up.
Ask if they:
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Use magnetic sweepers for nails
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Haul away all debris
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Include this in the quote (they should)
A clean job site shows pride in their work.
Quick Tip: Don’t Go It Alone
We’ve already researched the most reputable, licensed, reviewed roofing companies in town.
👉 Here’s our list of the Top 10 Roofers in Salem, Oregon
Use it to fast-track your search — and avoid making the wrong call under pressure.
Products / Tools / Resources
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✅ Oregon License Verification: ccb.state.or.us
