DiMartino’s Five Star Heating and Air Conditioning
DiMartino’s Five Star Heating and Air Conditioning LLC is a family-owned HVAC contractor based in Salem, Oregon, providing fast, reliable heating and cooling services throughout the Mid-Willamette Valley. Known for their customer-first approach and honest service, they specialize in emergency repairs, system installations, and keeping homes comfortable year-round.
Homeowners searching for HVAC services in Salem, Oregon often start by exploring trusted local contractors on Salem Home Pros:
👉 https://salemhomepros.com/
Led by Christopher DiMartino, the company is built around one simple mission—put the customer first and deliver real solutions without hidden agendas.
Heating, Cooling, and Emergency HVAC Services in Salem Oregon
DiMartino’s Five Star Heating and Air Conditioning provides full-service residential HVAC support, helping homeowners stay comfortable in every season.
Their core services include:
- Furnace repair and replacement
- Air conditioning repair and installation
- Heat pump services
- Emergency “no heat” and “no cool” calls
- Routine maintenance and system cleaning
- Indoor air quality solutions
Christopher described their day-to-day focus as being ready when homeowners need them most:
“We take care of emergency calls from no heats or no cools… or installing brand new pieces of equipment.”
With 24/7 availability and fast response times, they are a go-to option when systems fail unexpectedly.
Fast, Honest Help When Homeowners Need It Most
Many HVAC calls happen during stressful situations—when heating or cooling systems stop working at the worst possible time.
Christopher explained that their typical customer is someone who needs immediate help:
“Somebody who’s looking for immediate assistance regarding their heating or AC situation.”
What sets them apart is how they handle those moments. Instead of upselling or pushing unnecessary work, they focus on getting systems back up and running as quickly and efficiently as possible.
“We put our customers’ needs before our own… no hidden agendas.”
That straightforward, honest approach builds trust and keeps customers coming back.
A Company Built on Service, Not Sales
One of the biggest differentiators for DiMartino’s Five Star Heating and Air Conditioning is their commitment to transparency.
From the beginning, customers know exactly what to expect:
- Upfront pricing
- No hidden fees
- Clear communication
Christopher emphasized that pricing is never a surprise—and that their goal is always to do what’s right for the homeowner.
This customer-first mindset is especially important in an industry where homeowners often feel pressured or uncertain.
Making a Real Difference for Families in Need
Beyond standard HVAC work, DiMartino’s Five Star Heating and Air Conditioning has made a meaningful impact by helping families during financial hardships.
Christopher shared that one of the moments he’s most proud of is being able to help homeowners who simply can’t afford major repairs or replacements.
“Helping others that are in financial crises… we’re able to work with partners such as the Energy Trust of Oregon to replace a furnace at no cost to the homeowner.”
That kind of support goes beyond service—it provides real relief and peace of mind during difficult times.
Customer Reviews and Reputation
DiMartino’s Five Star Heating and Air Conditioning has earned strong reviews from homeowners who consistently highlight professionalism, responsiveness, and honest service.
⭐ ⭐ ⭐ ⭐ ⭐
“Fast and friendly… checked out the HVAC system and cleaned it up. Would recommend! A+ service.”
⭐ ⭐ ⭐ ⭐ ⭐
“Chris has been a pleasure to work with… refreshing to deal with the owner on site.”
⭐ ⭐ ⭐ ⭐ ⭐
“Came on time and went above and beyond… fixed our furnace and the price was very fair.”
⭐ ⭐ ⭐ ⭐ ⭐
“Diagnosed the issue the same day… very helpful and informative. Got things fixed right away.”
Customers consistently mention fair pricing, fast response, and a level of care that stands out in the HVAC industry.
Licensed, Certified, and Trusted in Salem Oregon
DiMartino’s Five Star Heating and Air Conditioning is a trusted local HVAC contractor committed to professional standards and reliable service.
- Family-owned and operated
- BBB Accredited with an A rating
- EPA-certified technicians
- Licensed and insured
- CCB license #249184
- Transparent pricing and free estimates
Their focus on quality workmanship and accountability gives homeowners confidence in every job.
Serving Salem Oregon and Surrounding Communities
Based in Salem, Oregon, DiMartino’s Five Star Heating and Air Conditioning serves homeowners throughout the surrounding areas, including:
- Keizer
- Four Corners
- Hayesville
- Liberty
- And communities within a 30-mile radius
Their fast response times and local focus make them a dependable choice for homeowners across the region.
Why Homeowners Choose DiMartino’s Five Star Heating and Air Conditioning
Homeowners choose DiMartino’s Five Star Heating and Air Conditioning because of their honesty, speed, and commitment to doing what’s right.
- 24/7 emergency HVAC service
- Fast response times (often within hours)
- Transparent, upfront pricing
- Family-owned with a personal approach
- Strong focus on customer care and trust
Their dedication to keeping homes comfortable—without pressure or hidden costs—makes them a standout HVAC contractor in Salem, Oregon.
